Dongguan Fangbei Electronics Co., Ltd
FAQS

FAQS

Get quick answers to frequently asked questions about our cable connector products and services.

Home > FAQS
Q/ How can I track my order?

A/ Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number on our website or the carrier's site for real-time updates.


Q/ Is it possible to change the shipping address after my order has been placed?

A/ To ensure the security of your order, we are unable to change the shipping address once the order is shipped. Please double-check your information during checkout.


Q/ Do you store my credit card information?

A/ No, for your security, we do not store your credit card information on our servers. Each transaction is processed securely without retaining sensitive details.


Q/ Is it safe to enter my credit card information on your website?

A/ Yes, our website employs secure and encrypted connections to safeguard your credit card information. We prioritize the security of your payment details.


Q/ What payment methods do you accept?

A/ We accept various payment methods, including credit cards, PayPal, and bank transfers. You can choose your preferred method during the checkout process.


Q/ Can I combine multiple orders to save on shipping costs?

A/ Yes, for orders placed on the same day, contact our support team to explore combining them and potentially save on shipping costs.


Q/ What is the estimated delivery time for my order?

A/ The estimated delivery time depends on the selected shipping method and your location.


Q/ How can I track my order?

A/ Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number on our website or the carrier's site for real-time updates.


Q/ Are my personal and payment details secure on your website?

A/ Yes, we prioritize the security of your information. Our website uses [encryption/secure sockets layer (SSL)] technology to protect your personal and payment details.


Q/ What do I do if I forget my password?

A/ If you forget your password, click on the "Forgot Password" link on the login page. Follow the instructions to reset your password.


Contact Us

Fangbei, a premier manufacturer specializing in network connectors, terminals, electronic components, and cutting-edge network tools.

Tel:

+86 769 8127 1686  +86 186 8105 2977

email:

sales@dgfangbei.cn

Whatsapp:

186 8105 2977

Address: Building 1, No. 396 Dalingshan Avenue, Dalingshan Town, Dongguan City, Guangdong Province
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