A/ If you receive a damaged or incorrect item, please contact our customer support team immediately. We will assist you in resolving the issue and arranging for a replacement or refund.

A/ When reaching out to customer support, please have your order number and relevant details ready. This information helps us efficiently address your inquiries and provide accurate assistance.

A/ Unfortunately, after an order is placed, items cannot be added or removed. If you wish to purchase additional items, we recommend placing a new order.

A/ You can easily check the status of your order by logging into your account on our website. Navigate to the "Order History" or "My Orders" section to view the current status, including processing, shipped, or delivered.

A/ Yes, we provide options for order customization and offer discounts for bulk purchases. Please contact our sales team for personalized assistance.

A/ Yes, for orders placed on the same day, contact our support team to explore combining them and potentially save on shipping costs.

A/ The estimated delivery time depends on the selected shipping method and your location.

A/ Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number on our website or the carrier's site for real-time updates.