A/ Yes, if you receive a defective product, you can initiate a return for a replacement or refund. Follow our return policy guidelines or contact our customer support for assistance.

A/ For assistance with returns or refund inquiries, please contact our customer support team through the designated channels on our website.

A/ You can check the status of your return or refund by logging into your account on our website. Navigate to the "Order History"

A/ Return shipping costs for product quality issues or our mistakes will be covered by us. For other reasons, the customer is responsible for return shipping costs.

A/ Some items, such as personalized or promotional products, may not be eligible for a refund.

A/ Once we receive and verify the returned item, the refund will be processed within 7 days. The actual refund arrival time may vary based on your payment method.

A/ If you receive a damaged or incorrect item, please contact our customer support team immediately. We will assist you in resolving the issue and arranging for a replacement or refund.